Main information
What it could mean
Water near or inside a socket is one of the most serious electrical faults, as it greatly increases the risk of shock.
Safety first
Don't touch the socket or anything connected to it. If you can do it safely without approaching the water, switch off the main RCD.
Next step
This fault is always treated as a priority; that area shouldn't be used until it's confirmed completely dry and checked.
Frequently asked questions
What should I do if I see water getting into a socket?
Don't touch it and switch off the main RCD if you can do so without approaching the water; contact us immediately.
Can I keep using the rest of the home?
If the main RCD's been switched off, no; better to resolve the fault before restoring power.
Can the socket be reused once dry?
It should be checked before reuse, since water can have damaged the internal connections even if it looks dry outside.
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